Novotel Bangkok Suvarnabhumi Airport - Family & Business trip hotel - FAQ

FAQ


Here are the answers to the most frequently asked questions about Novotel Bangkok Suvarnabhumi Airport

Is there a restaurant in Novotel Bangkok Suvarnabhumi Airport hotel ?Definitely, Novotel Bangkok Suvarnabhumi Airport has 9 restaurants:

• Restaurant The Square Restaurant:
 • International, Buffet
 • Open 7/7.
 • Open all year.
• Opening times:
 • 24h a day.
 • Price range: $$

Restaurant The Square Restaurant menu
Restaurant The Square Restaurant drink list
Restaurant: The Square Restaurant special offers:
Restaurant The Square Restaurant website

• Open for guests and visitors.
• Lunch boxes are available upon request.
• Max capacity: 150 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
 • Kids menu
 • High chairs
• Dress code: Casual
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
• Buffet price for adults: 890 THB (beverages not included).
• Buffet price for kids up to 11 years: 445 THB (beverages not included).

• Restaurant Sala Thai Restaurant:
 • Thai, Casual Dining
 • Open 7/7.
 • Open all year.
• Opening times:
 • Lunch: from 11:30 to 14:30.
 • Dinner: from 18:00 to 21:30.
 • Price range: $$

Restaurant Sala Thai Restaurant menu
Restaurant: Sala Thai Restaurant special offers:
Restaurant Sala Thai Restaurant website

• Open for guests and visitors.
• Lunch boxes are available upon request.
• Max capacity: 60 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
 • Kids menu
 • High chairs
• Dress code: Casual
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.

• Restaurant Kinsen Restaurant:
 • Japanese, Casual Dining
 • Open 7/7.
 • Open all year.
• Opening times:
 • Lunch: from 11:30 to 14:30.
 • Dinner: from 18:00 to 22:00.
 • Price range: $$

Restaurant Kinsen Restaurant menu
Restaurant Kinsen Restaurant drink list
Restaurant: Kinsen Restaurant special offers:
Restaurant Kinsen Restaurant website

• Open for guests and visitors.
• Lunch boxes are not available.
• Max capacity: 40 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
 • Kids menu
 • High chairs
• Dress code: Casual
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.

• Restaurant Golden Village Restaurant:
 • Chinese, Casual Dining
 • Open 7/7.
 • Open all year.
• Opening times:
 • from 11:30 to 14:30.
 • Price range: $$

Restaurant Golden Village Restaurant menu
Restaurant Golden Village Restaurant drink list
Restaurant: Golden Village Restaurant special offers:

• Open for guests and visitors.
• Lunch boxes are available upon request.
• Max capacity: 200 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
 • Kids menu
 • High chairs
• Dress code: Casual
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.

• Restaurant Le Gourmet Restaurant:
 • International, Cafe
 • Open 7/7.
 • Open all year.
• Opening times:
 • from 07:00 to 22:00.
 • Price range: $Restaurant: Le Gourmet Restaurant special offers:
Restaurant Le Gourmet Restaurant website

• Open for our guests only.
• Lunch boxes are not available.
• Max capacity: 50 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• No dress code is required

• Restaurant Splash Pool Bar Restaurant:
 • International, Fast Food
 • Open 7/7.
 • Open all year.
• Opening times:
 • from 08:00 to 18:00.
 • Price range: $

Restaurant Splash Pool Bar Restaurant menu
Restaurant Splash Pool Bar Restaurant website

• Open for guests and visitors.
• Lunch boxes are available upon request.
• Max capacity: 50 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
 • Kids menu
 • High chairs
• Dress code: Resort Casual
 • For Her: Bathing suit with wrap or cover-up, sneakers or sandals.
 • For Him: Bermudas (long shorts or Capri pants), sneakers or sandals. No sleeveless shirts.

• Restaurant Touchdown Sports Bar Restaurant:
 • International, Fast Casual
 • Open 7/7.
 • Open all year.
• Opening times:
 • from 16:00 to 00:00.
 • Price range: $

Restaurant Touchdown Sports Bar Restaurant menu
Restaurant Touchdown Sports Bar Restaurant drink list
Restaurant: Touchdown Sports Bar Restaurant special offers:
Restaurant Touchdown Sports Bar Restaurant website

• Open for guests and visitors.
• Lunch boxes are not available.
• Max capacity: 120 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• Dress code: Casual
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.

• Restaurant Biz Lounge Restaurant:
 • International, Casual Dining
 • Open 7/7.
 • Open all year.
• Opening times:
 • from 07:00 to 20:00.
• Open for our guests only.
• Lunch boxes are not available.
• Max capacity: 70 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• Dress code: Casual
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.

• Restaurant Atrium Bar Restaurant:
 • American, Casual Dining
 • Open 7/7.
 • Open all year.
• Opening times:
 • from 10:00 to 23:59.
 • Price range: $$

Restaurant Atrium Bar Restaurant menu
Restaurant Atrium Bar Restaurant drink list
Restaurant Atrium Bar Restaurant website

• Open for guests and visitors.
• Lunch boxes are not available.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• Dress code: Casual
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
Does Novotel Bangkok Suvarnabhumi Airport hotel do day passes ?During the day we can offer the following services:
• Fresh Up-Shower Only at Fitness Centre : from 06:00 to 21:30 from 750 THB
• Day Pass with Fitness and Swimming Pool Access : from 06:00 to 21:30 from 800 THB
• Day Use Room & Hotel Facilities : from 08:00 to 18:00 from 5000 THB
Click here for more details
Is there a spa at Novotel Bangkok Suvarnabhumi Airport hotel ?Take a look at the spa details below:
Vous Spa:
-Smoking not allowed/ Wheelchair not accessible/ Wheelchair ramp/lift not available
- Pregnancy friendly
-Open to public
-Access is free for our guests.
-No age restriction
-Reservation is mandatory
- Provided: Bathrobe and slippers.
- Not provided: Swimsuit and swim cap.
- Mandatory: Slippers and swimsuit.
- Not mandatory: Bathrobe and swim cap.
- Facilities: Sauna, massage, shower, steam bath, footbath and Thai Massage.
- Spa Menu: Link
- Membership: Link
- Click here for more details
How can I provide feedback about my stay at the hotel Novotel Bangkok Suvarnabhumi Airport?For any issue during your stay please dial 0 on your room phone for immediate attention.

To send your feedback after your stay please email us at comment@novotelairportbkk.com
What time is the check in at Novotel Bangkok Suvarnabhumi Airport hotel ?Check in is available 24/7.
You can check in anytime you want and stay with us for 24 hours from the time you check in.
It doesn't matter what time you check in, you'll still get a full 24 hours to stay with us.

Arrive around midnight?
You should book the day before midnight and the time will count 24 hours from the time you check in at the hotel.
How can we get to Novotel Bangkok Suvarnabhumi Airport hotel from the closest airport or train station ?Our hotel is located next to the airport (BKK)
-A short ride in the 24-hour complimentary shuttle van service from Gate 4, Level 2(Arrival).
-10-minute walk via the air-conditioned underground walkway. Go to the airport basement level (B), then signs will guide you to the hotel.

Bangkok downtown within 25Min via Airport Railway Link.

For Transportation from DMK to the hotel: here
What time is the check out at Novotel Bangkok Suvarnabhumi Airport hotel ?24 Hours Flexi! No set check-out time with us.
Check-out will be scheduled 24h hours after check-in.

If you require your room for more time you can advise our front desk team before check-out time, and they will extend your booking by up to 24h at the rate of an extra night.
What time is breakfast served at hotel Novotel Bangkok Suvarnabhumi Airport?Breakfast is served daily from 03:00 to 10:30 and from 03:00 to 10:30 on weekends.
The breakfast is served in The Square.

We can also serve breakfast in room upon request.
Can I book a table in the restaurant of the Novotel Bangkok Suvarnabhumi Airport hotel?• Sala Thai Restaurant,Kinsen Restaurant,Golden Village Restaurant,Le Gourmet Restaurant,Splash Pool Bar Restaurant,Touchdown Sports Bar Restaurant,Biz Lounge Restaurant,Atrium Bar Restaurant:
To make a restaurant reservation, please send an email to: quicktext@novotelairportbkk.com, marcom@novotelairportbkk.com, rm@novotelairportbkk.com and eam@novotelairportbkk.com with the following information:
 • Restaurant name
 • Date
 • Time
 • Number of guests
 • Reservation/ Booking number (if you have one)
 • Phone number
 • Email address
• The Square Restaurant:
For more information about restaurant reservation, click HERE.
Is the reception at hotel Novotel Bangkok Suvarnabhumi Airport open 24/7?The front desk is open 24/7

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