Novotel Bangkok Suvarnabhumi Airport - Family & Business trip hotel - Faq
Faq
Here are the answers to the most frequently asked questions about Novotel Bangkok Suvarnabhumi Airport
Is there a restaurant in Novotel Bangkok Suvarnabhumi Airport ?Definitely, Novotel Bangkok Suvarnabhumi Airport has 9 restaurants:
• Restaurant The Square:
- International, Buffet
- Open 7/7.
- Open all year.
• Opening times:
- 24h a day.
- price range: $$
Restaurant The Square menu
Restaurant The Square website
• Restaurant Sala Thai:
- Thai, Casual Dining
- Open 7/7.
- Open all year.
• Opening times:
- Lunch: from 11:30 to 14:30.
- Dinner: from 18:00 to 21:30.
- price range: $$
Restaurant Sala Thai menu
Restaurant Sala Thai website
• Restaurant Kinsen:
- Japanese, Casual Dining
- Open 7/7.
- Open all year.
• Opening times:
- Lunch: from 11:30 to 14:30.
- Dinner: from 18:00 to 22:00.
- price range: $$
Restaurant Kinsen menu
Restaurant Kinsen drink list
Restaurant Kinsen website
• Restaurant Golden Village:
- Chinese, Casual Dining
- Open 7/7.
- Open all year.
• Opening times:
- from 11:30 to 14:30.
- price range: $$
Restaurant Golden Village menu
Restaurant Golden Village drink list
• Restaurant Le Gourmet:
- International, Cafe
- Open all year.
- price range: $
• Restaurant Splash Pool Bar:
- International, Fast Food
- Open 7/7.
- Open all year.
• Opening times:
- from 08:00 to 18:00.
- price range: $
Restaurant Splash Pool Bar menu
Restaurant Splash Pool Bar website
• Restaurant Touchdown Sports Bar:
- International, Fast Casual
- Open 7/7.
- Open all year.
• Opening times:
- from 16:00 to 00:00.
- price range: $
Restaurant Touchdown Sports Bar menu
Restaurant Touchdown Sports Bar drink list
Restaurant Touchdown Sports Bar website
• Restaurant Biz Lounge:
- International, Casual Dining
- Open 7/7.
- Open all year.
• Opening times:
- from 07:00 to 20:00.
• Restaurant Atrium Lounge:
- American, Casual Dining
- Open 7/7.
- Open all year.
• Opening times:
- from 10:00 to 23:59.
- price range: $$
Restaurant Atrium Lounge website
Does Novotel Bangkok Suvarnabhumi Airport have special offers, gift boxes or vouchers?We are delighted to announce a series of offers:
- Flash Sale 10.10 : Great deal for brunch, Vous Spa, Fitness and more. Click here
- Mid-Autumn Celebration: Enjoy family time with a variety of menus. Explore more here
- Overall Special Offer: Click here for a comprehensive view.
Does Novotel Bangkok Suvarnabhumi Airport do day passes ?Day services
-Fresh-up (750 THB/p) 06:00-21:30: Use of Gym lockers and shower facilities. Access to the pool & gym is not included.
- Day Pass: (800 THB/p): Swimming pool & gym access from 06:00 to 21:30. Kids until 15y/o are free.
- Day use (5000 THB/room) Room & hotel facilities available from 08:00 to 18:00
Food & beverages are not included in any offer and can be purchased at our outlet.Does Novotel Bangkok Suvarnabhumi Airport provide shuttle services to and from airports?Our shuttle can take you from/to:
Suvarnabhumi Airport:
•Service available from 00:00 to 00:00
•Frequency: every 15 min
•Duration: 5 min
•Pick up: Level2 - Gate4 (Arrival gate)
•Price: Free.
Our shuttle service is available: all year long.
Our coaches are wheelchair friendly.
Shuttle reservation is not required.Is there a spa at Novotel Bangkok Suvarnabhumi Airport ?Take a look at the spa details below:
•Vous Spa:
-Smoking not allowed/ Wheelchair not accessible/ Wheelchair ramp/lift not available
- Not pregnancy friendly
-Open to public
-Access is free for our guests.
-No age restriction
-Reservation is mandatory
- Provided: Bathrobe and slippers.
- Not provided: Swimsuit and swim cap.
- Mandatory: Slippers and swimsuit.
- Not mandatory: Bathrobe and swim cap.
- Facilities: Sauna, massage, shower, steam bath, footbath and Thai Massage.
- Spa Menu: Link
- Membership: Link
- Click here for more detailsWhat time is the check in at Novotel Bangkok Suvarnabhumi Airport ?Check in is available 24/7.
You can check in anytime you want and stay with us for 24 hours from the time you check in.
It doesn't matter what time you check in, you'll still get a full 24 hours to stay with us.What is the cancellation policy for Novotel Bangkok Suvarnabhumi Airport ?Flexible reservations are fully refundable with a minimum of 24 hours notice prior to check-in date. Other kinds of reservations are not refundable.What time is the check out at Novotel Bangkok Suvarnabhumi Airport ?24 Hours Flexi! No set check-out time with us.
Check-out will be scheduled 24h hours after check-in.
If you require your room for more time you can advise our front desk team before check-out time, and they will extend your booking by up to 24h at the rate of an extra night. How to apply for a job or internship at Novotel Bangkok Suvarnabhumi Airport ?For any job or internship application, please visit here .
For any additional request please contact the Human Resources Department
E-mail: career@novotelairportbkk.com
Phone: +66 2 131 1111How can we get to Novotel Bangkok Suvarnabhumi Airport from the closest airport or train station ?Our hotel is located next to the airport (BKK)
-A short ride in the 24-hour complimentary shuttle van service from Gate 4, Level 2(Arrival).
-10-minute walk via the air-conditioned underground walkway. Go to the airport basement level (B), then signs will guide you to the hotel.
Bangkok downtown within 25Min via Airport Railway Link.
For Transportation from DMK to the hotel: here
