Valet Boy

JOB TITLE : Valet Boy
DEPARTMENT : HOUSEKEEPING
REPORT TO : Assistant Laundry Manager

GENERAL MISSION

Responsible for picking-up and delivering guest laundry and dry cleaning.

RESPONSIBILITIES AND MEANS

• Maintain working area clean and tidy.
• Minimize guest supply consumption cost
• Perform other relevant duties as assigned.

ADMINISTRATIVE RESPONSIBILITIES

• Record all guest laundry to log book.

TECHNICAL RESPONSIBILITIES

• Pick-up all in house guest laundry
• Coordinate with marker to label guest laundry.
• Convey special instructions of guest requirement to Assistant Laundry Manager.
• Maintain laundry area to be clean and tidy.
• Recheck all guest laundry before delivering.
• Deliver laundry bill and charge slip to Front Cashier.

COMMERCIAL RESPONSIBILITIES

• Build up and maintain relationships with internal and external clients.

HUMAN RESPONSIBILITIES

• Able to work with all department staff and department heads
• Attends all training sessions as scheduled

RELATIONSHIP

• Establish Effective Employee relations, maintains the highest level of professionalism, ethic and attitude towards all hotels guest, clients, head of department and employees

GREEN GLOBE RESPONSIBILITY

• Committed to energy consumption
• Committed to promote of saving water consumption
• Committed to promote waste management
• Committed to support of Local Community and Products
• Committed to usage of Eco-friendly chemicals and Cleaning products
• Committed to education of employee by promoting of Green Globe

To be fully conversant with:

• The Hotel and Company Fire Procedures, Health and Safety Policy and Security Procedures
• Short and long term company promotions
• Senses of Novo culture
• The company dress code
• The hotels smoking policy
• Hotel and Company philosophy
• Rules and Management Policies
• Hotel Objectives and Vision

This job description is subject to change in accordance with business requirements and may be viewed and updated as necessary.